Town Hall Recordings
View past Town Hall events!
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UMA’s Top 40 Restart Ideas and Workbook
June 1, 2023 – Legislative and Regulatory Report, IPW Recap with Christa McCusker from Klein Transportation and Tom Giddens from Pacific Coachways
May 25, 2023 – Legislative and Regulatory Report, Upcoming State and Regional Meetings
May 18, 2023 – Legislative and Regulatory Report, Worldstride and the current state of student group travel with Emily Senn- Product Delivery, Land Operations
May 11, 2023 – Legislative and Regulatory Report, Cummins New Engines with Aimee Shook – Director Bus Business, Southern US, Tom Swenson – Global Regulatory Affairs Manager, Francisco Lagunas – General Manager, North American Bus, and Chris Young – Director Bus Business, Western US
May 5, 2023 – Legislative and Regulatory Report
April 27, 2023 – Legislative and Regulatory Report, New BLS Employment and Wage Report with Scott Michael, UMA Fly-In Recap Part 2
April 20, 2023 – Legislative and Regulatory Report, UMA Fly-In Recap with Alan Thrasher, Chair of L&R Committee
April 13, 2023 – Legislative and Regulatory Report, The Museum of Bus Transportation News with Daniel Lenz, Chair of the Museum of Bus Transportation
April 4, 2023 – Legislative and Regulatory Report, New Spader Development UMA 20 Group with Peter Shelbo and Jim McCann
March 30, 2023 – Legislative and Regulatory Report, Seatbelts in Motorcoaches with Sara’s Wish Foundation and UMass Transportation Center
March 23, 2023 – Legislative and Regulatory Report, Security Grant Overview with Katelyn Sanchez from Grantabilities
March 16, 2023 – Legislative and Regulatory Report, Driver Recruitment and retention with Loi Le from Kelly Anderson Group
March 9, 2023 – Legislative and Regulatory Report, UMA Legislative Fly-In Information
March 2, 2023 – Legislative and Regulatory Report, UMA Legislative Fly-In with Ken Presley, UMA EXPO 2024 Location Tour with Scott Michael
February 23, 2023 – Legislative and Regulatory Report, Tax Season: What You Need To Know with Tracy Fickett from BusBooks
February 16, 2023 – Legislative and Regulatory Report, Understanding and Recognizing Human Trafficking with Lexi Higgins from Busing on the Lookout
February 2, 2023 – Legislative and Regulatory Report, Movie Licensing with Terri Colyer from Swank Motorcoach Movies, ASCAP and BMI Music Licensing from Charlotte Simmons
January 26, 2023 – Legislative and Regulatory Report, Regulator Issue: “Personal Conveyance” from a Business Perspective with Bob Crescenzo from Lancer Insurance.
January 19, 2023 – Legislative and Regulatory Report, EXPO Recap with Scott Riccio and Mitch Guralnick, Co-Chairs of the UMA EXPO Committee
January 5, 2023 – Legislative and Regulatory Report, UMA EXPO Update with UMA EXPO Committee Chair, Scott Riccio, UMA EXPO Education Sessions with Ken Presley
December 22, 2022 – Legislative and Regulatory Report, UMA EXPO Update with UMA EXPO Committee Chair, Scott Riccio
December 15, 2022 – Legislative and Regulatory Report, Visit Orlando with Heidi Baez, UMA Cyber Insurance with Jeff McAnany from TIB/Acrisure and Jessica Olson from CFC Underwriting.
December 1, 2022 – Legislative and Regulatory Report, UMA Safety Management Seminar with Ken Presley, UMA EXPO Evening Events with Mitch Guralnick, Co-Chair of the UMA EXPO Committee.
November 17, 2022 – Legislative and Regulatory Report, Trailways Conference Information with Amy Brooks, UMA Board of Directors Candidates Videos.
November 10, 2022 – Legislative and Regulatory Report, UMA International Driver Competition, Election Discussion with Brian Scott, UMA Board Of Directors Candidates Videos.
November 3, 2022 – Legislative and Regulatory Report, Maintenance Interchange with John Crews from Holland America- Princess and Kevin Whitworth.
October 27, 2022 – Legislative and Regulatory Report, Report on CBA Annual Meeting from Vickie Cole of American Stage Tours and CBA, and UMA Safety Management Seminar.
October 20, 2022 – Legislative and Regulatory Report, UMA Board Elections Announcement by Nominations and Bylaws Committee Chair Jeff Polzien of Pacific Monarch, and New York City Congestion Pricing and Inspections with Glenn Every of Tonche Transit and BUS4NYC.
October 13, 2022 – Legislative and Regulatory Report and New York City Inspections with Bob Brisman of West Point Tours and the Bus Association of New York.
October 6, 2022 – Legislative and Regulatory Report, Travel Insurance with Sharon Broo of USI, and Taxes and Budgets with Tracy Fickett of BUSBooks.
September 29, 2022 – Legislative and Regulatory Report and Workers’ Compensation with Kevin Warczyglowa of PMA Companies and UMAComp.
September 22, 2022 – Legislative and Regulatory Report, Going on Faith with Roxana Melgar of BusRates.com, EXPO hotels by Mitch Guralnick of Prevost, and UMA Board Nominations with Scott Michael.
September 15, 2022 – Legislative and Regulatory Report and School Transportation update from NSTA Executive Director Curt Macysyn.
September 8, 2022 – Legislative and Regulatory Report, NAMO and Boston Transit update from Frank Smith of Yankee Line and Fuel update from Sylvia Jackson of AMBEST.
September 1, 2022 – Legislative and Regulatory Report and UMA Motorcoach EXPO with Scott Riccio.
August 25, 2022 – Legislative and Regulatory Report and Inflation Reduction Act with Becky Weber.
August 18, 2022 – Legislative and Regulatory Report and NYC Congestion Pricing with Glenn Every and Patrick Condren of Bus4NYC.
August 11, 2022 – Legislative and Regulatory Report and Tax Update with Tracy Fickett of BusBooks.
August 4, 2022 – Legislative and Regulatory Report and Open Discussion about Brokers.
July 28, 2022 – Special UMA Learning Session – Disruption with Jim McCann, Joe Gillis, Dan Martin, and Scott Riccio.
July 21, 2022 – Special UMA Learning Session – Disruption with Bob Crescenzo, Roxana Melgar, Kevin O’Connor, and Chris Riddell.
July 14, 2022 – Special UMA Learning Session – Disruption with Peggy Smith, Roxanne Gillis, Jackie Grice, and Jack Kaufman.
July 7, 2022 – No Town Hall
June 30, 2022 – Legislative and Regulatory Report, NTSB Safety Report with Michael Laponte, and July Learning Sessions from Elizabeth Kamalakis.
June 23, 2022 – Legislative and Regulatory Report, Prevost Business Tools and Resources with Brad Wiese, and July Learning Sessions from Elizabeth Kamalakis.
June 16, 2022 – Legislative and Regulatory Report and TSA Security Update with David Cooper.
June 9, 2022 – Legislative and Regulatory Report and report on Spring Fling at Museum of Bus Transportation with Dave Millhouser.
June 2, 2022 – Legislative and Regulatory Report and maintaining emissions/exhaust systems with Kevin Whitworth and Sol Miller of Premier Transportation.
May 26, 2022 – Legislative and Regulatory Report, update on Charter industry employment, and UMA’s Competitive Edge.
May 19, 2022 – Legislative and Regulatory Report and discussion about policing with former police chief Clarence Cox of Georgia Coach Lines.
May 12, 2022 – Legislative and Regulatory Report and all about tires with Adam Hall of Bridgestone/Firestone and Bill Kaiser of Motorcoach Tires Sales.
May 5, 2022 – Legislative and Regulatory Report and discussion about EPA de-rate issue with Amy Kopin of EPA and E-Commerce solutions to save you money from Jay Pearson at EBizCharge.
April 28, 2022 – Legislative and Regulatory Report and discussion about EPA de-rate issue with Phil Streif of Vandalia Bus Lines..
April 21, 2022 – Legislative and Regulatory Report and Back to Business tools and resources from Robert Hitt of Prevost.
April 14, 2022 – Legislative and Regulatory Report and information on the UMA Maintenance Interchange from Kevin Whitworth.
April 7, 2022 – Legislative and Regulatory Report on new CERTS bill and tax tips from Tracy Fickett.
March 31, 2022 – Legislative and Regulatory Report, Entry Level Driver Training, and recruiting effort update.
March 24, 2022 – Legislative and Regulatory Update, UMA EXPO Report from YouTuber James Wang
March 17, 2022 – Legislative and Regulatory Update, Driver Recruiting with Kelly Anderson Group
March 10, 2022 – Legislative and Regulatory Update, Fuel Price Discussion
March 3, 2022 – Special Edition from Randleman, NC – Legislative Update, TSA Security Information
February 24, 2022 – No Town Hall – UMA Motorcoach Expo
February 17, 2022 – Legislative Update, FMCSA Compliance Investigations, EXPO News
February 10, 2022 – NTSB Crash Investigation, Legislative Update, EXPO News
February 3, 2022 – Legislative Update, EXPO News, Driver Training
January 27, 2022 – Legislative Update, EXPO News, New UMA Website, Maintenance and Driver Competitions, and MORE
January 20, 2022 – Legislative Update, EXPO News, Charter Service Notices, Employment, and MORE
January 13, 2022 – Legislative Update, EXPO News, Inflation Report, and MORE
January 6, 2022 – Legislative Update, EXPO News, UMA Election Results
December 16, 2021 – Legislative Update, CERTS draft reporting requirements explained, Highway Accident Fairness Act, Tips for Buying or Selling a Business Today, EXPO News
There was no meeting on December 9 due to the Safety Management Seminar.
December 2, 2021 – Legislative update, CERTS refill and tax-exemption news, UMA candidate videos
November 25, 2021 – Happy Thanksgiving
November 18, 2021 – Legislative update, info about new infrastructure law, UMA candidate videos, EXPO news and more!
November 11, 2021 – Veterans’ Day
November 4, 2021 – CERTS reporting requirement, OSHA vaccine rule, UMA candidate videos, EXPO News and more
October 28, 2021 – UMA election news, CERTS tax-exemption campaign report, Five Tips for Profitable Sales
October 21, 2021 – Legislative update, Bus and Motorcoach Maintenance Tips and Best Practices: From Fleet Maintenance to Recruiting and all the Parts in Between
October 14, 2021 – Loretta Bitner on the TPR and Entry Level Driver Training, efforts to exempt CERTS funding from federal taxation, legislative update, and a preview of EXPO host city, Long Beach, CA
October 7, 2021 – Meet UMA President/CEO Scott Michael, announcing candidates for UMA Board of Directors, MCBOA update
September 30, 2021 – Sponsored by Prevost – Panel Discussion: Media and PR Strategies and Tips to Have Your Message Heard
September 23, 2021
September 16, 2021 – Recruiting Program, Generate Revenue with Tour Insurance, CERTS FAQ with Tracy Fickett
September 9, 2021 – Driver Recruitment Best Practices, UMA AMBEST Fuel Program, JJ Keller Discounts
September 2, 2021 – Panel: The Path Forward – Operators share their perspectives
August 26, 2021 – Recruiting Strategies that Work
August 19, 2021 – CERTS Funding Overview, UMA Board Update
August 12, 2021 – CERTS Funding Approvals: What’s Next?
August 5, 2021 – TSA Briefing, FMCSA update
- TSA Coronavirus Info Page
- Requirement for Face Masks on Public Transportation Conveyances and at Transportation Hubs
July 22, 2021 – Driver Recruiting, Social Media Strategies, UMA Programs
July 15, 2021 – There was no Town Hall on July 15
July 8, 2021 – Cybersecurity Expert
- CYBERSECURITY SLIDES
- SECURITY AWARENESS TRAINING
- Personal Identity Protection:
July 1, 2021 – CERTS news, Legislative Update, Driver Retention
June 24, 2021 – CERTS news: The Portal Opens! Legislative update, Driver Recruitment – Part I
- CERTS QUESTIONS: Send them to Ken at email@example.com or directly to Treasury at firstname.lastname@example.org
- DRIVING FORCE TOOLKIT
- SALES SUMMIT – Team registration available through July 6 – Don’t miss out!
YOUR UMA DUES – After a year of waiving dues we are collecting membership dues again. We understand companies are still struggling, but please review the new options, including spreading your dues payment across 12 payments.
June 17, 2021 – Legislative Update, Employee Retention Tax Credit, Sales Summit News, Driver Recruitment Preview
June 10, 2021 – Driver Training
June 3, 2021 – Drive Training Part II
May 27, 2021 – Driver Training and CBD Guidance
May 20, 2021 – No Town Hall – preempted by EXPO Encore
May 13, 2021 – Maximizing Equipment Uptime, CERTS Checklist
May 6, 2021 – CERTS Guidelines, National Parks News, Tracy Fickett’s Tax Tips
April 29, 2021 – World Class Safety with Stephen Evans
April 22, 2021 – No Town Hall – UMA Motorcoach EXPO in Orlando
April 15, 2021 – Spader Business Management on Pandemic Lessons Learned
April 8, 2021 – Paynet Credit Ratings, Building Interest in Motorcoach Tours
April 1, 2021 – Tire Safety, New UMA Member Portal
March 25, 2021 – Six ways to improve profits
March 18, 2021 – Communicating with your Lenders featuring attorney Edward Kaye
March 11, 2021 – UMA Program Updates
March 4, 2021
- Get listed in the FTA Charter Service Registry
- Currently, the FTA Charter Registry is at 421, up from 187 when we started talking about it in January. We are shooting for 1,000. Let’s go!
February 25, 2021 – Scheduled Service Grants
- RIBTC CONF (National Conference on Rural Public and Intercity Bus Transportation)
February 18, 2021
February 11, 2021
- HYATT SLIDES
- ROSEN SLIDES
- RETURN TO BETTER (Trisha Fridrich)
February 4, 2021:
- UMA SLIDES
- TRISHA’S SLIDES – “Return to Better” with Technology
- TSA SIGNAGE for Mask Mandate
January 28, 2021:
January 21, 2021:
January 14, 2021: Legislative Update, PPP/EIDL Tips
January 7, 2021: Funding updates, Rebuilding Your Business in 2021
December 23, 2020: Congress passes CERTS Act – Your next steps
December 17, 2020: Industry program update, Covid relief status and more
December 10, 2020: Covid relief progress, risk management program updates, Holiday Piano Concert, EXPO news
November 19, 2020: Using Technology to Restart Stronger, Atlantic City is Open to Groups, and EXPO Memories
November 12, 2020: CERTS Outlook Post-Election, Operators Leading Change Panel, EXPO Memories
November 5, 2020: Election Recap and Analysis Plus Lame Duck Session Stimulus Hopes
October 29, 2020:
- FMCSA LINKS
October 22, 2020: Sales Training and EXPO Launch
October 15, 2020: Vehicles Leasing and Legal Issues
October 8, 2020:
October 1, 2020: Updates on PPP Forgiveness and Relief Measures
September 24, 2020: Insurance Panel, TSA Guidance, Legislative Update
- SLIDES (including TSA slides)
- TSA EMAIL: email@example.com
- TSA Factsheet
- TSA Map
August 29, 2020: Team Iowa Scores, Partner Panel, New Business Ideas
August 13, 2020: Selling in Challenging Times with Jim Pancero
- TOWN HALL SLIDES WITH LEG BRIEFING
- JIM PANCERO’S SLIDES
- JIM PANCEROS WEBSITE
- UMA ASSURCLEAN INFO
August 6, 2020: Preparing your team and fleet for future work
July 30, 2020: Legislative Update, Operator Panel, LinkedIn Learning
July 23, 2020: CERTS Update and PPP Tax Discussion
- TRACY FICKETT’S SPREADSHEET (XLS)
- FIND YOUR U.S. REPRESENTATIVE’S PHONE NUMBER
- FIND YOUR U.S. SENATORS’ PHONE NUMBERS
July 9, 2020: CERTS Act update, Equipment Finance Panel
July 2, 2020: CERTS Act S. 4150, AssurCLEAN and MORE
June 25, 2020
June 11, 2020: Insurance Panel and MORE:
June 4, 2020: PPP Flexibility passed by Congress, panel about community involvement, announcement of the Virtual Summit.
May 28, 2020: A panel of operators shares their progress and path forward
May 21, 2020 Town Hall: Annett Bus Lines explains their use of the PPP
April 30, 2020 Town Hall: Restarting Your Business
April 23, 2020 Town Hall: Leading Through Crisis
April 16, 2020 Town Hall: Funding Your Company through the SBA
April 9, 2020 Town Hall: Leading Your Company through Crisis
April 2, 2020 Town Hall: Funding Your Company through the SBA
March 26, 2020 Town Hall: Leading your company through a crisis, round 2
March 19, 2020 Town Hall: Leading your company through a crisis
- Status of Emergency Funding, Ken Presley
- Working with Bus Finance Providers, Matt Hotchkiss, Wells Fargo
- Working with Insurance Companies, Michelle Wiltgen, National Interstate and Bob Crescenco, Lancer Insurance
- Keys to Succeeding in times of Crisis, Jim McCann, Spader Group
UMA Daily Bus and Motorcoach News FLASH
UMA Members receive the daily Bus and Motorcoach News FLASH email each afternoon. Its content is curated from relevant news sources with exclusive UMA analysis and updates about regulations and legislation that matter to your business. Available 24/7 online and via email blasts, Bus & Motorcoach News brings together all the news you need to run your business better.
UMA Weekly Town Hall Meetings
Thursdays at 2 p.m. ET UMA Members come together for an hour-long online meeting featuring the week’s legislative and regulatory news along with segments focusing on business strategies to help motorcoach companies succeed. We wrap up with informal discussion among participants.
UMA Cyber Insurance
UMA Cybersecurity Insurance will assist you to QUICKLY RESUME OPERATIONS with access to forensic and incident response specialists who will help you get your business back up and running; RECOVER LOST PROFITS, recover money that was lost from ransomware attacks, data breaches, or funds transfer fraud; and, PROTECT YOUR DISTRIBUTION CHAIN through business interruption coverage in case your business or one of your suppliers suffers from a cyber incident.
UMA has partnered with AMBEST to create a member benefit that will allow UMA members to save substantially on their diesel fuel purchases when using an authorized AMBEST location and the AMBEST Fuel Card. While savings will vary with wholesale, retail prices, and region we estimate today a typical member will save between $0.20-$0.25 per gallon of diesel fuel.
UMA 20Groups/20Groups Lite
Ready to take your business to the next level? UMA 20Groups and UMA 20Groups Lite are effective peer-to-peer and management groups that will provide you with the intelligence and knowledge to strategically position your company on the path to success.
These are just a few of the kinds of benefits and companies you’ll have access to as a member of UMA.
UMA Comp - Workers' Compensation Insurance
Open to UMA Members only, the UMA Comp program enables motorcoach operators to receive the same quality, comprehensive workers compensation programs as large companies, including competitive pricing as well as coverages specifically tailored to our public auto exposure.
BusRates.com - Lead Generation Service
BusRates.com draws thousands of visitors seeking travel every week and has positioned itself at the top of search engines for the most commonly searched terms relating to chartering a coach. Put the power of BusRates reach to work for you sales team. For more information, click here or contact us at 703.838.2955 or firstname.lastname@example.org.
AssurClean is an exclusive UMA Member program allowing your company to demonstrate its commitment to safety practices that allow your passengers to travel with confidence. Learn more at www.assurclean.com.
EBizCharge - Payment Processing
EBizCharge has an exclusive offer for members of the United Motorcoach Association. Send us the last three months of your credit card processing statements and we’ll give you a complimentary cost savings analysis. If we can’t meet or beat your current credit card processing rates, we will pay for a FULL YEAR of UMA membership dues. Click to fill out the form or for more information.
USI Travel Insurance Services
Stand out from the competition AND increase your revenue by offering travel protection to your customers. The Comprehensive Travel Protection Plan for Tours includes coverage for trip cancellation and interruption, baggage loss/delay, medical expenses and much more. For Charter Bus Trips, USI has designed a custom high-limit medical evacuation plan and baggage plan. UMA members who sign up to offer these plans receive a program fee from each sale.
Contact Sharon Broo at (770) 905-4065 or email@example.com.
Scheig Associates – Hiring and Performance System
All employers want to hire the best employees. Imagine possessing the power of knowing who, among your employee candidates, will make the best new hire. Scheig Associates’ Motor Coach Works© Hiring & Performance System ™ helps employers consistently identify and hire top performers. UMA members receive a 10% discount on this valuable program.
UMA Motorcoach Tires Sales Discount Program
Motorcoach Tire Sales has teamed with Toyo to provide discounted pricing specifically for UMA members. Offering direct shipping directly from Toyo distribution centers to the Operator’s front door, this unique model streamlines the tire purchasing process and enables Motorcoach Tire Sales to provide aggressive pricing for UMA members. The Toyo M144 coach tire is designed specifically for the motorcoach industry, with a higher load rating than industry standard and other proprietary features to ensure long wear and a smooth ride.
UMA MICHELIN Advantage Tire Discount Program
UMA members can participate at no cost in the MICHELIN Advantage Program where your company will enjoy competitive program pricing on MICHELIN tires and retreads all across the nation. You’ll also be eligible for MICHELIN Advantage Program online business tools, promotions and training opportunities.
Movie Licensing Discounts
Get discounted movie licenses through Motorcoach Movies as a UMA member.
Music Licensing Discounts
Receive discounted music licensing for your motorcoaches.
Free Process Agent Service
Why pay for it when UMA members get it free with their membership? A requirement of the FMCSA for interstate operating authority, UMA utilizes our network across the country to provide process agent service.
UMA J.J. Keller Discounts
Save money on the products you use everyday! You can purchase your JJ Keller log books, driver files and other compliance products through UMA and save 10% off of JJ Keller’s standard prices. To place an order please login to the member only section to visit the JJ Keller’s landing page.
UMA Background Check Program
A one-stop solutions to obtain the required background investigations including criminal background checks, social security number address trace and seven year history, national motor vehicle registration/driver’s license search and NVIR’s.